Coaching Your Team to Excellence
Everyone is talking about coaching, but what exactly is coaching? A lot of leaders are uncomfortable with the term, don’t understand what it is and so avoid it altogether.
Coaching is having a conversation with your employees where you ask instead of telling. Coaching is addressing performance problems before they become problems. Coaching is prevention. W. Edwards Deming said that 95% of the problems we encounter with our workers are problems we create. Coaching conversations eliminate a lot of those problems and they empower people to become more effective.