Emotional Intelligence: Emotions in the Workplace. Understand them, deal with them.

Emotional Intelligence
Understand people and deal with them better

Are emotions just touchy-feely stuff? Do I bring my emotions to work? What do I do when I feel ambushed and angry? How do I calm myself down when I get drawn into a heated discussion? How do I back up when I just said the wrong thing?

We will teach your employees to: 

  • Discover what emotions are
  • Understand how to manage their personal emotions and manage other people’s emotions
  • How to recognize when a storm is brewing
  • How to stay civil when those around you are going ballistic
  • Understanding fight or flight

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