Dealing With Problem Employees:
Understanding and Dealing With Unacceptable Behavior
You didn’t accept that promotion to manager just to gripe at poor performers all day. If you’re struggling with understanding the cause of your employee’s poor performance or unacceptable behavior, you’re not alone.
Managers often find themselves at a loss when dealing with unacceptable employee behaviors. They struggle with what to say and when, and how to correct behavior without tripping over employment law. Without a system, this can be a minefield. This seminar introduces the participant to the various causes of unacceptable behavior and performance problems and how to recognize and deal with problems before they get out of hand. Participants will also have a clear understanding of the progressive discipline model, how employing the model will protect a manager from legal issues and provide a positive and effective way of correcting unacceptable behavior.
We will teach your employees to:
- Discover what makes employees behave the way they do
- Uncover the difference between
- Intentional behavior
- Lack of skills
- Personal problems
- Or, is it me. Am I the problem?
- And be able to recognize these differences
- How to dealing with unacceptable behavior
MBWA – Management by walking around
The progressive discipline model and how to use it to get rid of those employee headaches